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Noticeboard

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at a local hub within Redditch area. Please be advised routine appointments will take longer to address while we deal with the current situation.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

From Monday 23rd March

Patients needing to collect routine regular medications from dispensary will be able to collect between the hours of 12pm – 2pm

Please allow at least three days to process your request.

 

BEWARE OF SCAMMERS

 

There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

 

Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern

 

We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

 

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

 

If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

Sick Note Requests - If your employer is requesting a sick note and you are currently self-isolating, please print a copy of the letter below for your employer.

Requests for MED3 Sick Note

Welcome to The Ridgeway Surgery.

front_small.jpgWe are a small family practice with 5200 patients. The clinical team includes two doctors, two nurses, two health care assistants.

We are committed to providing life long high quality care to the local community including prenatal, childrens and working age care.

We have a vibrant patient group which is helping us be more responsive to the needs of our patients.

New initiatives include increasing our number of appointments, creating "catch up" breaks in the morning surgery and booking appointments online.

 

disabilityServices for the Disabled

The Ridgeway Surgery has level floor access and wheel chair width door ways on the ground floor.

Deaf Crystal head sets are available for the deaf. Please ask at reception.

(Site updated 09/06/2020)
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