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Noticeboard

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at a local hub within Redditch area. Please be advised routine appointments will take longer to address while we deal with the current situation.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

From Monday 23rd March

Patients needing to collect routine regular medications from dispensary will be able to collect between the hours of 12pm – 2pm

Please allow at least three days to process your request.

 

Prescribing Policies for Gluten-Free, Baby Formula & Over Counter items

Worcestershire CCG no longer supports prescribing of some of the following:

Prescribing Policy for Hay Fever Medication

Worcestershire CCG will no longer support the routine prescribing of medication for the treatment of hay fever which can be purchased 'over the counter'

In patients receiving repeat prescriptions for medication which is available to purchase over the counter a copy of the attached letter from CCG will be given to them explaining this and the medication will be removed from repeat prescription.

For children we are able to prescribe eye drops and antihistamines under the age of 6 and nasal sprays under the age of 18 as they are not available over the counter.

Hayfever Letter to Patients

 
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