The Ridgeway Surgery - How to order your repeat medications from the doctors surgery

Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

Our application to close the Feckenham Branch Surgery was approved by the local NHS and the last drop in surgery will be on the 24^th April 2019.

We will continue to see patients from Feckenham and outlying villages at the main surgery and home visits for housebound patients will be available as before.

We understand the decision to close the service is an unpopular one however we stand by the compelling reasons we have highlighted during the consultation process.

Looking forward we are focusing on improving the overall service we offer patients. Patients who have rung recently will be aware we have the new modern phone system in place.

We have expanded the appointments available and now have Dr Asif doing a Tuesday afternoon surgery alongside his other sessions. This will offset the appointments we will be losing due to the closure.

Dr Twigg, Dr Meredith and Dr Ali also have sessions and Nazia Nazir our pharmacist is doing telephone and face to face medication reviews Monday to Thursday. Her “pharmacy appointments” can be booked directly by patients.

We will continue to monitor our appointments over the coming months to ensure we have good access and will continue to work with stakeholders and our Patient Participation Group which meets regularly.

If you have any comments please write to us at the surgery or through the comments and suggestions form on our website. www.theridgewaysurgery.co.uk

We plan to develop and add new services in the coming months and will make patients aware via posters and the various local parish magazines.

Repeat Prescriptions

Prescriptions Fees

New Prescribing Policies

Inhaler Techniques

Order Your Repeat Prescription Online

Repeat Prescriptions

Order your Repeat Prescription Online

These may be requested with 48 working hours notice by:

Hand written request either in person or by post.
Telephone 01527 -892418 option 4
On line repeat request. Please Contact the Surgery for an on line Registration form. A document will be issued with all the details needed to use the online services.

The line is manned 10:00-12.00pm Mon - Fri.

We will only accept repeat request by phone during these hours from 13.02.19.

If your doctor or practice pharmacist has asked you to make an appointment to review your medication please book this a few weeks before your next prescription is due.

Dispensing patients are asked to collect their prescription in the afternoon on the day that the 48 hours (excluding weekends and Bank Holidays) is reached or at any time during dispensary hours following that. Any problems please telephone the surgery.

Prescription Collection Table

Requests made before 12.00 pm on	Non Dispensing	Dispensing
Monday	Weds am	Weds pm
Tuesday	Thurs am	Thurs pm
Wednesday	Fri am	Fri pm
Thursday	Mon am	Mon pm
Friday	Tue am	Tue am

Dispensary

The Surgery can only dispense to patients in a rural area who do not have a chemist within a 1 mile radius of their home address.

Dispensary Opening Times


Monday	8:30 - 13:00	14:00 - 18:30
Tuesday	8:20 - 12:00	1400 -1700
Wednesday	8:30 - 13:00	14:00 - 18:30
Thursday	8:30 - 13:00	14:00 - 18:30
Friday	8:30 - 13:00	14:00 - 18:30
Weekend	closed

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

The charges are:

Prescription (per item): £9.00
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.00, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Prescribing Policies for Gluten-Free, Baby Formula & Over Counter items

Worcestershire CCG no longer supports prescribing of some of the following:

Prescribing Policy for Hay Fever Medication

Worcestershire CCG will no longer support the routine prescribing of medication for the treatment of hay fever which can be purchased 'over the counter'

In patients receiving repeat prescriptions for medication which is available to purchase over the counter a copy of the attached letter from CCG will be given to them explaining this and the medication will be removed from repeat prescription.

For children we are able to prescribe eye drops and antihistamines under the age of 6 and nasal sprays under the age of 18 as they are not available over the counter.

Hayfever Letter to Patients

To watch Asthma Inhaler Technique Videos please click on the link below:

http://www.southworcsccg.nhs.uk/about-us/area-prescribing-committee/how-to-inhaler-guides/