To prevent the spread of coronavirus (COVD-19), we are moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at a local hub within Redditch area. Please be advised routine appointments will take longer to address while we deal with the current situation.
Alongside telephone, video, face to face appointment we now have online consultations.
This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery
Or for patients who have an online access, can access it via the "health advice" tab.
UPDATE TO OUR PRESCRIPTION COLLECTION TIME
From Monday 23rd March
Patients needing to collect routine regular medications from dispensary will be able to collect between the hours of 12pm – 2pm
Please allow at least three days to process your request.