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Astwood Bank Surgery6-8 Feckenham RoadAstwood Bank RedditchWorcestershire, B96 6DSTel: 01527 892418
Most telephone appointments each day with the doctor are book on the day. Once these routine appointments are full we still book all patients with an urgent medical problem for a call back on the same day if needed.
There are also Nurse, Health Care Assistant, Clinical Pharmacist, First Contact Physiotherapist and Social Prescribner appointments.
The GP appointments are generally 10 minutes if you have more than one issue to discuss please make it clear to the doctor at the beginning of the appointment so that everything is covered.
Please phone the NHS Service Tel No: 111
We ask patients to inform reception if they no longer need a booked appointment. There is always a patient who can take that appointment even if it’s at short notice.
If you are bebound ot too ill or too frail to get to the surgery and need a visit at home please ring 01527-892418 before 1000hrs. The doctor will first contact you or the person who booked the visit to find out more before visiting
The receptionist will ask for a few details so the urgency of the case can be assessed so the doctors can plan accordingly.
We ask patients, if at all possible, to attend surgery so that he can have the benefit of on site equipment and medical records.
Due to Covid-19 all contacts with the GP start out with a telephone call or an online query via the "Patient Triage" form.
Our receptionists are given strict instructions to avoid interrupting surgeries unless the problem is urgent.
Sometimes the receptionist can deal with a query or book you in with another team member so you will be asked about the nature of your request.
The best time to ring is between as early as possible and make sure your contact details are up to date.