Noticeboard

 

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at the surgery.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

 

black_telephoneTelephone Consultations

Due to Covid-19 all contacts with the GP start out with a telephone call or an online query via the "Online Consult" form.

Our receptionists are given strict instructions to avoid interrupting surgeries unless the problem is urgent.

Sometimes the receptionist can deal with a query or book you in with another team member so you will be asked about the nature of your request.

The best time to ring is between as early as possible and make sure your contact details are up to date.

 
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