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Noticeboard

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at a local hub within Redditch area. Please be advised routine appointments will take longer to address while we deal with the current situation.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

From Monday 23rd March

Patients needing to collect routine regular medications from dispensary will be able to collect between the hours of 12pm – 2pm

Please allow at least three days to process your request.

 

Carers Information

                          Do you look after someone?

You could be looking after a family member, friend or neighbour of any age, who through physical or mental illness, disability, addiction or frailty cannot manage without your help. If so, you are a carer, and your surgery can offer you support from the GP Carer Support Adviser. Even if you don’t see yourself as a ‘carer’, if you are looking after someone who could not cope without your support, help is available.

Carers will be offered a convenient appointment with a GP Carer Support Adviser, at the surgery or at home. The service is designed to reach out to carers, telling them about the support available and looking at numerous issues including social isolation, housing, legal issues, accessing correct benefits and arranging respite care, for example. The service is free and confidential. The GP Carer Support Adviser will treat you in a friendly and understanding way, with no pressure – you can take things at your own pace.

Throughout the UK approximately six thousand new people per day are identified as carers. Carers are twice as likely to suffer ill health as those who do not have caring responsibilities. Caring for someone can be very rewarding, but people who provide care can find their own needs are neglected. The demands of caring can affect carers’ employment, finances and relationships, and have a detrimental effect on their physical, mental and emotional wellbeing.   

If you would like to speak to a Carer Support Adviser, please ask your doctor or another member of surgery staff to make a referral, or call this number for more information: 01905 751349.  



 
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