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The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments. 

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.


Useful Contacts

Redditch and Bromsgrove CCG


Barnsley Court             

Barnsley Hall Road                                           


Worcestershire B61 0TX                        

Tel: 01527 482900         

Email -
Complaints Manager
NHS Worcestershire

Ground Floor
West Wing
(As for Worcs PCT)
Tel:01905 760091


Alexandra Hospital01527 503030
Princess of Wales01527570075
Worcester Royal Hospital01905 763333

Other NHS Services

Worcestershire NHS Support Services Agency01905 760000
Warwickshire NHS Support Services Agency01926 493491
Patient Advisory Liaison ServiceFreephone 0800 917 7919


Alcoholics Anonymous01905 68563
Alcohol Advisory Service01527 870707
Citizens Advice Bureau0844 415 2221
Healthy Minds01527 488631
Age Concern Redditch

01527 584653

Community Car Transport Redditch (dial a ride)01527 64910
Social Care Access Centre(social services)08456072000
Samaritans01905 21121
NHS quit smoking line01905 760222


Redditch01527 63947
Evesham01386 443945
Droitwich01905 772280

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