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Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments. 

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.

 

Carers Information

                          Do you look after someone?

You could be looking after a family member, friend or neighbour of any age, who through physical or mental illness, disability, addiction or frailty cannot manage without your help. If so, you are a carer, and your surgery can offer you support from the GP Carer Support Adviser. Even if you don’t see yourself as a ‘carer’, if you are looking after someone who could not cope without your support, help is available.

Carers will be offered a convenient appointment with a GP Carer Support Adviser, at the surgery or at home. The service is designed to reach out to carers, telling them about the support available and looking at numerous issues including social isolation, housing, legal issues, accessing correct benefits and arranging respite care, for example. The service is free and confidential. The GP Carer Support Adviser will treat you in a friendly and understanding way, with no pressure – you can take things at your own pace.

Throughout the UK approximately six thousand new people per day are identified as carers. Carers are twice as likely to suffer ill health as those who do not have caring responsibilities. Caring for someone can be very rewarding, but people who provide care can find their own needs are neglected. The demands of caring can affect carers’ employment, finances and relationships, and have a detrimental effect on their physical, mental and emotional wellbeing.   

If you would like to speak to a Carer Support Adviser, please ask your doctor or another member of surgery staff to make a referral, or call this number for more information: 01905 751349.  



 
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