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Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

Our application to close the Feckenham Branch Surgery was approved by the local NHS and the last drop in surgery will be on the 24th April 2019.

We will continue to see patients from Feckenham and outlying villages at the main surgery and home visits for housebound patients will be available as before.

We understand the decision to close the service is an unpopular one however we stand by the compelling reasons we have highlighted during the consultation process.

Looking forward we are focusing on improving the overall service we offer patients. Patients who have rung recently will be aware we have the new modern phone system in place.

We have expanded the appointments available and now have Dr Asif doing a Tuesday afternoon surgery alongside his other sessions. This will offset the appointments we will be losing due to the closure.

Dr Twigg, Dr Meredith and Dr Ali also have sessions and Nazia Nazir our pharmacist is doing telephone and face to face medication reviews Monday to Thursday. Her “pharmacy appointments” can be booked directly by patients.

We will continue to monitor our appointments over the coming months to ensure we have good access and will continue to work with stakeholders and our Patient Participation Group which meets regularly.

If you have any comments please write to us at the surgery or through the comments and suggestions form on our website. www.theridgewaysurgery.co.uk

We plan to develop and add new services in the coming months and will make patients aware via posters and the various local parish magazines.

 

General Data Protection Regulation

General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed, kept safe and the legal rights that you have in relation to your own data.  The regulation applies from 25 May 2018.

The Ridgeway Surgery keeps medical records confidential and complies with the General Data Protection Regulation.

We hold your medical record so that we can provide you with safe care and treatment.

 

We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.

For further information, please read our Privacy Notice

Patient Privacy Notice

Privacy Notice for Children



 
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