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Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments. 

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.

 

Wellbeing Hub

 Worcestershire Wellbeing Hub (WWB)

What is the WWB Hub?   

Worcestershire Wellbeing Hub is an information and signposting service for people over the age of 16 who are experiencing low mood, anxiety or stress, and feel that they would benefit from support from local community providers.  

 

What are the benefits?    

The Wellbeing Hub is the community wellbeing element of the Worcestershire Healthy Minds service providing timely access to community and voluntary sector services; working alongside the Single Point of Access as part of the Enhanced Primary Care Mental Health Service.

 

Our Wellbeing Assistants are here to:

·         Provide information and signposting for wellbeing services provided by the voluntary sector across Worcestershire.

·         Take bookings for the Community Wellbeing Programmes such as Moodmaster and Peer Support.

·         Redirect people to self-help resources.

 

Who can we help? 

We can help anyone in Worcestershire over the age of 16 experiencing low level common mental health problems which cause some disruption to everyday life.  The Worcestershire Wellbeing Hub can be contacted via self referral, GPs or other professionals, family carers, or anyone seeking information about community wellbeing services in the county.

 

What happens when you contact us?

The hub is open Monday to Friday 9am to 5pm from Monday, May 16th. When you call or email us, we will aim to answer your call directly and provide a response within 48 hours.

 

How can you access the WWB Hub?    

You can contact us by calling:  

01905 766124

Emailing:

WHCNHS.wellbeinghub@nhs.net

Or access the Wellbeing Hub Directory online at:
www.hacw.nhs.uk/wellbeinghub

 Part of Worcestershire Healthy Minds service



 
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